General

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Create Master Dashboard that includes all my search terms - only one dashboard to check ;^D

    I love the dashboard - it's so much easier than checking a bunch of different alerts. It would be even better if I could create a master dashboard that included ALL my search phrases.

    21 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Geographic Breakdown

      If you could somehow filter the search engine by location- for example only a search in only Canada, or only the state of Florida.

      17 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • More engagement features

        More engagement and internal team management functionality. I want to be able to delegate out posts out to different functions within my company.

        11 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • 11 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Need data which is more than 24 hours old

            In the Insights sections, getting data for various duration like - 24 hrs, 7 days, 14 days, 30 days will make sense and will be very useful while creating reports. As merely monitoring isn't enough, the data needs to make sense and a trend inferred from the same. Request you to kindly look into it.

            9 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • It would be nice to see a number, # of posts in your saved searches list e.g. "iphone (88,197)"

              It would be nice to see a number, # of posts in your saved searches list e.g.
              iphone (188,197)

              8 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Admin →
              • add ability to moderate (reply to/delete) posts made to user managed accts (facebook/youtube,etc)

                What's missing for me is the ability to respond to a post directly from the dashboard.This would add huge efficiency for community managers who monitor all social channels and also need to quickly act on a post or respond to questions.

                5 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Add More channels (Gowalla, Foursquare, Trip Advisor etc...)

                  The TrackUR tool is a great tool but is rather limited in scope. You only monitor 2 social channels and customer feedback or online PR monitoring spans across multiples channels. Foursquare, Gowalla and many others are just a to name a few

                  5 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Admin →
                  • Improve response time

                    When I select a new query it takes several seconds for a response to be returned. While instantaneous response is ideal, I would settle for a few seconds.

                    3 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Export search results (all attributes) to .csv or Excel

                      We use our own reporting tool and need the data to import. All attributes need to be exported including language, location of author, content, etc

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • create a task assignment tool. Assign another user to respond or research the post.

                        I'd like to be able to tag specific results with certain categories, and then also assign a follow up to someone to respond to the post.

                        2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • 1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • 1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • On the profiles page it would be nice to have selection boxes for mass actions, like delete

                              1. On the profiles page it would be nice to have selection boxes for mass actions, especially delete.
                              2. It would be great if clicking on edit caused a drop-down edit box right there, instead of having to scroll all the way back to the top of the page to see it.
                              3. A search function to find a profile would also be very helpful

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Don't see your idea?

                                General

                                Feedback and Knowledge Base